Non-urgent advice: Notice
Until further notice due to the number of requests and staff shortages please allow 72 hours, three working days, before collecting your repeat prescription from us.
Please add an extra day if collecting from your pharmacy.
Please accept our apologies for the inconvenience this may cause.
Please do not put your request in too early before you need the medication but allow the practice 3 full working days to prepare a repeat prescription ready for collection. Late requests are unnecessary and we do our best to accommodate them but this makes the service provided unnecessarily fraught.
Your repeat slip shows how many more repeat requests you have left before your medication needs reviewing. We may put a request on your prescription asking you to make an appointment with a nurse or GP to review your medication.
To avoid prescribing errors the receptionists do not take prescription requests over the telephone.
All prescriptions not collected within one month of their being processed are destroyed.
If you have difficulties in remembering to order your repeat medication in time most pharmacies have an in-house system which you can use which assists in ensuring your repeat medications are ordered and ready for collection from them before your medication runs out. Please speak to them.