E-Consult Feedback Your Feedback Helps Us ImprovePlease tell us more about your experience with the online eConsult service.1. How easy was the eConsult form to fill in? Very easy It was okay Quite difficult Very difficult 2. Did the eConsult service feel like a good way to manage your health concern? Yes, it was effective No, it was not the right way I’m not sure yet 3. After submitting your eConsult, did you receive a response in a timely manner? Yes, the timing was good No, it took too long I have not received a response yet 4. Was the outcome (e.g., advice, appointment, prescription) what you were hoping for? Yes, it was No, it wasn’t My request is still ongoing 5. How did using eConsult make you feel about contacting the practice? More confident It didn’t make a difference More frustrated I’m not sure 6. Based on your experience, how likely are you to use the eConsult service again? Very likely Somewhat likely Not very likely I will not use it again 7. Any other comments you would like us to consider Optional
