Incoming Calls Today

Posted by: jackiekelly - Posted on:

We are experiencing an even higher demand of patients trying to contact us by telephone today.

Please be assured that our telephones are being answered in rotation and there is not a fault on the line.

Please do not present at the front door to book an appointment, please call the usual number. Appointments are released at 8.30 & 12 o/c. If you are calling for results please call after 10 am & 2 pm, this will assist patients queuing to book appointments. If you are signed up for Patient Access you can also use this service to book appointments and request repeat medication.

Prescription request cannot be taken over the telephone, please visit our website, email to KMCCG.thenewsurgeryadmin@nhs.net or pop your request in writing through the post box at the front of the building.

We are working hard to answer the calls as quickly as we can. Your patience is much appreciated.

If you have an urgent on the day issue that cannot wait until tomorrow or later this week, please call 111.

Thank you.