Notice to Patients – Incoming Phone Lines

Posted by: devoniatro - Posted on:

We have been advised by our tele communications company that they have reprogrammed the system which we believe has fixed the recent issues.

For your information calls are connected in the following way – Two callers will be connected to the telephonists, six callers are held in a decreasing call queue until connected, the seventh and subsequent callers will receive the engaged tone.

We are currently experiencing higher call numbers due to patients calling to book their Covid vaccine appointments – Your patience at this time is very much appreciatedThank you.